Sunday, October 20, 2013

MAN2021 Introduction to Management - Summer 2014, Session 2


MAN2021 Introduction to Management
Course Preview Page

Course Name: Introduction to Management
Term/Session: Summer 2014, Session 2
Course Number:  MAN2021
Reference Number: 483496

Faculty Introduction


My name is Dina V. Durand. I have been a professor at Broward College since January 2010. I have a Honours B.A. from Walsh College in Troy, Michigan and a Honours MBA  from University of Michigan in Ann Arbor. My academic specialties are: Operations Management, Customer Experience, Call Center Management, Project Management, Information Technology Application Development, Supervision and Management, and Continuous Improvement.

Prior to coming to BC, I worked in banking, public utility (gas & electric), and home warranty industries for 18 years. Throughout my career, I have had some fascinating experiences and worked with great teams and leaders. I am still very active in a business community. 

I am originally from Russia, lived in Michigan for 11 years. I moved to Florida seven years ago. 

I genuinely enjoy teaching here at BC. I find the students very personable and eager. I typically teach the following courses:
  • Operations Management
  • Principles of Supervision
  • Strategic Management
  • Capstone
  • Business Ethics
  • Sustainability Management Seminar
  • Introduction to Business
  • Introduction to Management
I am also actively involved in BC International work, developing relationships and connections with educational institutions in Russia. I coordinate activities between BC and Institute of Economics, Management and Law (IEML) in Kazan, Russia.

Faculty Contact Information


Instructor Name:
Dina V. Durand
Office Phone:
954-201-2680
Campus Phone:
954-201-7900
Fax:
954-201-7937
Email:
ddurand@broward.edu

Course Description


This course focuses on leadership theories which include skill formation to develop leadership abilities. Team building skills are emphasized and discussed to enhance leadership effectiveness. Students learn the importance of visioning in their organization.
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General Course Outcomes
There are seventeen (17) general learning outcomes associated with this course. Upon successful completion of this course, students will have accomplished the following:
  • The student shall be able to define the importance of management and the skills needed in management.
  • The student shall be able to describe the importance of setting goals and techniques for making plans.
  • The student shall be able to define the approach called "management by objectives" (MBO).
  • The student shall be able to describe recognized decision-making techniques.
  • The student shall be able to define types of organizational structures and methods used in establishing formal organizational structures.
  • The student shall be able to describe the problems and processes of putting the right people in the right positions.
  • The student shall be able to explain how the informal structure is created and how it functions.
  • The student shall be able to define the recognized theories of motivation.
  • The student shall be able to define the recognized theories of leadership.
  • The student shall be able to explain the meaning of organizational climate and what causes it to change.
  • The student shall be able to define techniques used in improving communications.
  • The student shall be able to explain the control function and how it is related to other management functions.
  • The student shall be able to describe the production function and its relation to other main functions of the organization.
  • The student shall be able to identify basic quantitative control techniques.
  • The student shall be able to explain major problems of small businesses and how managers attempt to solve these problems.
  • The student shall be able to define the characteristics, problems, and benefits of multinational enterprises.
  • The student shall be able to describe how business influences society and the social responsibility of business.
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Course Prerequisites


To maximize your chances for success in this course, make sure that you meet the following course prerequisites:
  • Course Prerequisites and Co-requisites: NONE
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Course Attendance and Participation Policy

During the first week of class, you must complete the Syllabus Quiz from the online orientation, or you will be withdrawn from the course. Simply logging into the course will not satisfy your attendance during this time. As with an on-campus course, students who are reported for non-attendance in an online course and are withdrawn are still responsible for paying for the course. If you do not complete the requirements of the first week of class, you should drop the course by the official drop/add deadline or expect to pay for the course.
It is very important for you to actively participate in this online class. If you stop participating in class discussions, do not submit assignments, or fail to take quizzes or tests prior to the withdrawal date, you will be withdrawn from class and receive a W or, if it is your third attempt, an F.

If you stop participating after the withdrawal date, you will receive an F. To avoid this situation, you should remain an active learner in this class and always communicate extenuating circumstances to your instructor. Ongoing communication with the instructor is critical to your course success. Completion of tests, assignments, and other class activities are used as indicators of your participation in order to satisfy this reporting requirement.
See the list of activities required for participation and attendance on the General Course Policies page
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General Policies and Technical Requirements
You are responsible for being familiar with all BConline policies and procedures related to your activity in this course.
Broward College Policies
  • Review the Broward College Policies on topics including disability services, academic honesty, privacy, and critical event procedures.
BConline Policies
  • Review the General Course Policies page for topics including rules for netiquette, definition of participation, and other information.
Proctored Exam Policy
  • This course does not have any proctored exams on campus.
Technical Requirements
  • Students taking an online course are expected to be moderately proficient in using a computer. Please go to the Technical Requirements page for a complete list of computer skills and technical requirements.
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Communication and Faculty Response Policy
Communication
  • Use the course email tool only for private, personal, one-to-one communication with a specific individual, or groups of individuals. Do not send course related emails to the instructor's BC email address.
  • In the event that the course communication tools are unavailable for more than 24 hours, the instructor will communicate with students (if necessary) via their BC email address. Access your BC email account at http://www.outlook.com
Faculty Response
  • Course emails and discussion posts will be answered within 48 hours. Emails and submissions sent on Saturday or Sunday, or holidays may not be answered until the next school day. It is recommended that you post course-related questions in the discussion area. Other students may have the same questions as you or may even be able to answer your questions. If you need info related to a test or assignment, plan ahead and submit your questions well ahead of the due date. Additionally, you can contact your instructor during their online office hours or schedule an online meeting. Your instructor is not online 24 hours per day, so please allow time for responses.
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Required Course Materials
textbook

book2		Required Text:
Title: Fundamentals of Management (7th ed.)
Author(s): Griffin
Publisher: Cengage Learning
ISBN 13: 9781133627494
Optional Text:
Title: American Psychological Association (APA) Handbook ISBN 13: 9781433805615


Books for online courses are available at the Central Campus bookstore
A. Hugh Adams Central Campus Bookstore
Admissions & Student Service Center - Bldg. 19
Tel: (954) 201-6830
Fax: (954) 201-6895
CourseSmart Link: to start a free trial see CourseSmart, http://www.coursesmart.com/fundamentals-of-management-7th-edition/griffin/dp/9781133627494
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Methods of Instruction
This is a 3-credit hour course. Normally, a 3-credit hour course would meet two or three times each week (during a 16 week term) for a total of 3 hours per week or 48 hours per term. In this class, we will not meet at all. See the Course Schedule for a detailed description of learning activities and online assignments. Students are responsible for regularly reviewing the Course Schedule or a detailed description of learning activities and completing all required out-of-class assignments.
ONLINE ORIENTATION: A mandatory online orientation must be completed by the date posted in the course calendar. Failure to complete this orientation will result in you being administratively withdrawn from the course.
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Course Schedule and Assignments
Read and refer to this section regularly. It will tell you what assignments you should complete, and how to complete them. Deadlines for assignments, assessments, discussions, quizzes, tests, and all other graded and non-graded activities are posted in the course schedule. Submitting work late will be permitted only under extenuating circumstances and only with prior notification and documentation (original funeral notice, original doctor note, etc.).
Instructions for Discussion Forum:
  • There are six discussion topics throughout the semester. The discussion topics integrate previous course work and self assessments to current course material, and test your understanding of the course material. As such, your posts should be as specific and detailed as possible to reflect your knowledge.
  • Each discussion is worth 21 points, for a total of 126 points toward your final grade.
  • No late discussion posting will be accepted.
  • All discussions are on a selective release, which means the discussion will appear in the discussion area at the date and time stated in the course schedule and calendar.
  • Once the discussion topic closes, the discussion is no longer listed in your discussion area (it disappears).
  • Discussion area is the public area of communication.
  • Post a discussion and the entire class will read it. In this course, we will use discussions as our "online classroom."
  • You will make one original posting for each assignment. In addition, you need to reply to a minimum of one other student. We want to share the wealth of feedback with each of our classmates. Please note: Do not reply to a student's discussion immediately after you have posted your original comments (in the same time frame or day) this does not constitute a reply and will not receive full credit The goal is for you to read all (or most) of your classmates comments and then reply.
  • Do not use attachments for your discussion posting or replies, you may wish to refer additional information with an attachment. You will be evaluated on your participation and on how well you thought about the topic.
  • A statement such as "I do not have any thoughts about this situation" or paraphrasing the questions back to me is not participating.
  • If you post your discussion towards the end of the time period the lower the score. Your classmates will not have had time to read your thoughts.
  • How carefully you state your thoughts will be a consideration. It is easy to repeat textbook answers, the expectation is for you to expand on what you have learned. Research on the Internet and you must cite your sources.
  • Discussion dates are in the course schedule section of the syllabus.
  • Discussion posting will be graded according to the discussion board grading rubric. The rubric is part of this course syllabus.
    • Discussion postings that meet all criteria for a grade level will receive the highest points possible for that level
    • Postings that meet mixed levels of criteria will receive a score within the point range.
    • Remember--you must reply to a minimum of two fellow student's posting to receive full credit.
    • Discussions should be adequate length (approximately 200 words) to communicate your understanding of the material.
    • Integrate both knowledge learned from the course and/or professional experience.
    • Include specific examples to supplement and synthesize your post using at least one outside source.
    • Proper APA formatting is expected.
    Instructions for Exams:
    • No On-Campus Exams
    • Both exams will be taken online with a secure Internet connection (You do not need to go to the e-learning testing center).
    • All Exams are timed, and after 2 hours the exam will close. You will lose all points for answers not saved.
    • Each exam is worth 125 points and is made-up of short answer essay questions.
    • The use of any notes, books, binder, texts, calculators etc. is not permitted for any exam.
    • Exam Instructions—read each question carefully. Type your answer in the space provided. Make sure you answer the question completely. Record and save your answer as you complete each question. If you should run out of time or there is a power outage the answers you saved will still count toward your grade.
    • Academic Integrity: Cheating, plagiarism, or other forms of academic dishonesty will not be tolerated. You will receive a zero for the exam and the incident will be reported to the Dean of Student Affairs.
    • Exam dates are located in the course schedule section.
    • Make-up Exam Policy
      • Make-up exams will be permitted only under extenuating circumstances and only with prior notification and documentation (original funeral notice, original doctor note, etc.).
      • Exams cannot be made up after the exam date has passed unless prior arrangements have been made.
      • The BC policy on missed work is located in the BC catalog listed within the General Academic Information.
     
  • Instructions for Assignments:
Week
Specific Learning Outcomes
Learning Materials
Assessments & Assignments Due Dates
 Week 1 - May 12
Read the Syllabus
Complete Orientation
Read Chapter 1, 2, 3
Orientation
Upon successful completion of Week 1/Orientation, the student shall:
§  Complete the mandatory online orientation to stay in the class.
§  Demonstrate proficiency in the use of BConline tools: Mail, Discussions, and the Assignment Drop Box.
§  Demonstrate familiarity with key course syllabus components.

Upon successful completion of this week/unit, the student shall be able to:
§  The student shall be able to define the importance of management and the skills need in management.
§  The student shall be able to define the approach called ‘management by objectives’ (MBO).
§  The student shall be able to describe recognized decision-making techniques.
§  The student shall be able to define the importance of management and the skills need in management.
§  The student shall be able to describe how business influences society and the social responsibility of business.
ONLINE
Welcome – Orientation
(Course Home Page)
§  Review Orientation
§  Read the Syllabus


ON YOUR OWN
Read Chapter 1,2,3 in your text
ONLINE
Course Homepage/Weekly Lessons/
Module 1:
§  Chapter 1: Understanding the Manager's Job
Module 1:
§  Chapter 2: The Environments of Organizations and Managers
Module 2:
§  Chapter 3: Planning and Strategic Management
After reviewing the Welcome - Orientation Module, complete the following:
1.  Send an e-mail to your instructor using the BConline mail tool for this course.
2.  Contribute to the Student Bio discussion topic.
3.  Complete and submit an assignment with a Word document file attachment--Reasons for pursuing a Bachelor's degree in Supervision and Management.
4. Take a short quiz related to the syllabus.
IMPORTANT: To gain access to the remaining modules/assignments/lessons, you must complete the orientation activities and receive a perfect score on the quiz.
You may take the quiz as many times as necessary until the due date.
ONLINE:
§  Complete orientation by May 18, 2014 11:59pm EST
 Complete below by by May 18, 2014 11:59pm EST
§  Complete chapter 1 closing case
§  Participate in online discussion 2
§  Participate in online discussion 3
Week 2
Read Chapter 4, 5, 6
Upon successful completion of this week/unit, the student shall be able to:
§  The student shall be able to define types of organizational structures and methods used in establishing formal organizational structures.
§  The student shall be able to explain how the informal structure is created and how it functions.
§  The student shall be able to define the characteristics, problems, and benefits of multinational enterprises. 
§  The student shall be able to explain major problems of small businesses and how managers attempt to solve these problems.
ON YOUR OWN
Read Chapter 4,5,6 in your text
ONLINE
Course Homepage/Weekly Lessons/
Module 2:
§  Chapter 4: Managing Decision Making
Module 3:
§  Chapter 5: Entrepreneurship and New Venture Management
Module 3:
§  Chapter 6: Organization Structure and Design
 ONLINE: 
Complete below by May 25, 2014 11:59pm EST
§  Complete chapter 4 closing case
§  Participate in online discussion 5
Week 3 
Read Chapter 7, 8
Upon successful completion of this week/unit, the student shall be able to:
§  The student shall be able to describe the importance of setting goals and techniques for making plans.
§  The student shall be able to describe the problems and processes of putting the right people in the right positions.
§  The student shall be able to explain the meaning of organizational climate and what causes it to change.
§  Demonstrate the knowledge of chapters 1-8.
ON YOUR OWN
Read Chapter 7,8 in your text
ONLINE
Course Homepage/Weekly Lessons/
Module 4:
§  Chapter 7: Organization Change and Innovation
Module 4:
§  Chapter 8: Managing Human Resources in Organizations
 ONLINE:
Complete below by June 1, 2014 11:59pm EST
§  Complete chapter 7 closing case
§  Mid-term Exam: Chapters 1, 2, 3, 4, 5, 6, 7, and 8

Week 4
Read Chapter
9, 10, 11
Upon successful completion of this unit, the student shall be able to:
§  The student shall be able to define and explain the types of workplace behavior.
§  The student shall be able to define the recognized theories of motivation.
§  The student shall be able to define the recognized theories of leadership.
ON YOUR OWN
Read Chapter 9, 10, 11 in your text
ONLINE
Course Homepage/Weekly Lessons/
Module 5:
§  Chapter 9: Basic Elements Individual Behavior in Organizations
§  Chapter 10: Managing Employee Motivation and Performance
Module 6:
§  Chapter 11: Leadership and Influence Processes
ONLINE:
Complete below by June 8, 2014 11:59pm EST
§  Participate in online discussion 9
§  Complete chapter 10 closing case
§  Participate in online discussion 11
 Week 5
Read Chapter 12, 13, 14
Upon successful completion of this week/unit, the student shall be able to:
§  The student shall be able to define techniques used in improving communications.
§  The student shall be able to describe and explain role structures, the nature and causes of conflict, and management of conflict in organizations.
ON YOUR OWN
Read Chapter 12, 13, 14 in your text
ONLINE
Course Homepage/Weekly Lessons/
Module 6:
§  Chapter 12: Communication in Organizations
Module 7:
§  Chapter 13: Managing Work Group and Teams
§  Chapter 14: Basic Elements of Control
ONLINE:
 Complete below by June 15, 2014 11:59pm EST
§  Participate in online discussion 13
§  Complete chapter 14 closing case
 Week 6
Read Chapter 15
Upon successful completion of this week/unit, the student shall be able to:
§  The student shall be able to describe the production function and its relation to other main functions of the organization
§  The student shall be able to identify basic quantitative control techniques.
§  Demonstrate the knowledge of chapters 9-15.
ON YOUR OWN
Read Chapter 15 in your text
ONLINE
Course Homepage/Weekly Lessons/
Module 8:
§  Chapter 15: Managing Operations, Quality, and Productivity
ONLINE:
Complete below by June 22, 2014 11:59pm EST
§  Final Exam: Chapters 9, 10, 11, 12, 13, 14, and 15
Week 7
 Course Ends June 23, 2014
 none
 Calculate and post final grades (professor)

How to Access the Course

Follow these steps in order to log into the BConline course. Normally, the login date will be the first day of the session in which the course is scheduled. Only students who have registered and paid for the course will be permitted to login. There may be a delay of up to 20 minutes from when you register and pay before BConline login is activated.

  • Your BConline User Name is the same as your BC email ID.
  • Your BConline password is the same as your BC email PIN code.
  • If you need login information, obtain BC email user ID and PIN code before attempting to login to BConline.

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  • Password Reset
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